Here you can find frequently asked questions about the EnglishTalki website.
When I click on the start button I get the message ‘System: Could not get the devices, please check the error and try again. NotFoundError: The object can not be found here.’
For chatting a webcam must be connected. Either no webcam is connected or the webcam is used by another program or website.
When I click on the start button I get the message ‘Could not connect to the server, please try again later.’
We seem to have a problem with our servers. If the problem persists, please send us a short message using the contact form.
Can I use the chat with a VPN connection?
Our chats use WebRTC technology which transmits your IP address to the chat partner’s browser. Some VPN providers block WebRTC technology. Check the settings of your VPN provider to see if you can disable this.